Shipping Policy

SHIPPING POLICY: 

Shipping in India: FREE SHIPPING 

The product should ideally be delivered to the customer within:

1-2 business working days within Mumbai and

3-5 business working days pan India.

  • 1. International Shipping Availability
    We’re delighted to offer international shipping from our warehouse in Antwerp to customers internationally. Each piece is handmade and carefully packed in our signature Her Treasure boxes to ensure it reaches you safely and beautifully.
  • 2. Processing Time
    All international orders are processed within 4–5 business days after payment confirmation. You’ll receive a tracking number once your order has been dispatched. No Cash on Delivery option is available for international shipping. 
  • 3. Shipping Charges 
    Shipping rates vary depending on your location and will be calculated at checkout. 
  • 5. Payment Terms
    For all international orders, Cash on Delivery (COD) is not available. Payments must be completed online at checkout through secure payment gateways. The final payment will be processed in Indian Rupees only.
  • 6. Returns, Exchanges & Refunds
    Due to the logistical complexity of international shipments, we do not accept returns, exchanges, or refunds for any international orders.
    Please review your order details carefully before completing the purchase.
  • 7. Damaged or Incorrect Items
    In the unlikely event that your jewelry arrives damaged or incorrect, please contact us within 48 hours of delivery at [info.hertreasure.in] with clear photos of the product and packaging. Our team will do their best to assist you.

Order Tracking
Once shipped, you can track your order using the tracking link sent via email.

Please Note: Sometimes, if the product is out of stock, it could take approximately 25- 30 days for the product to get restocked. We work with the core values of commitment and honesty and will make sure to send the product to you as soon as it restocked. Be rest assured that your money will go nowhere!